Information We Collect
At BOOKATROVE Library, we collect information to provide better library services to our members:
- Personal Information: Name, email address, phone number, delivery address when you register
- Reading Preferences: Book selections, age groups, reading levels, and preferences
- Subscription Data: Plan details, payment information, subscription history
- Technical Information: IP address, browser type, device information for platform optimization
How We Use Your Information
We use the collected information to enhance your reading experience:
- Managing book subscriptions and deliveries
- Personalizing book recommendations for your children
- Processing subscription payments and deposits
- Coordinating book exchanges and deliveries
- Sending updates about new arrivals and reading tips
- Improving our library services and book collection
Data Protection & Security
We implement comprehensive security measures to protect your information:
- Secure encryption of personal and payment data
- Limited access to personal information to authorized staff only
- Regular security assessments of our systems
- Secure payment processing through trusted providers
- Confidential handling of reading preferences and history
Children's Privacy
We are committed to protecting children's privacy:
- We collect minimal information about children
- Parental consent is required for children's accounts
- We don't share children's information with third parties
- Parents can review and delete children's information
Third-Party Services
We may use trusted third-party services for:
- Payment processing for subscription plans
- Delivery and logistics partners
- Communication services for updates
- Analytics to improve our services
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Download your reading history and preferences
Deposit & Payment Security
Your refundable deposit and payment information are handled with the highest security standards and are fully protected.
Policy Updates
We may update this privacy policy to reflect changes in our services. We will notify you of significant changes through email or platform notifications.
Contact Our Privacy Team
If you have any questions about this Privacy Policy, please contact us:
- Email: info@bookatrove.in
- Phone: +91 9629271941
- Library Support: connect@bookatrove.in
Last Updated: December 06, 2025